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Capture ForumCapture ForumOpen Discussion...Open Discussion...Technical issue...Technical issue...2.5.9 not working on OS X 10.6.72.5.9 not working on OS X 10.6.7
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 4/27/2011 1:48 PM
 
Hi This might be just my machine but I can't seem to upgrade to 2.5.9 2.4.12 works fine. Running on a MacBook Pro. Any ideas?
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 4/27/2011 9:22 PM
 
Hi Nick,

How does the problem manifest itself?



Regards,
Lars Wernlund, The Capture Team
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 5/1/2011 6:47 PM
 
Hi The program tries to start then quits unexpectedly! It might be an issue with my mac... I have reinstalled OS X but this didn't help... might have to do a clean install.
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 5/1/2011 6:50 PM
 
 Modified By Lars Wernlund  on 5/1/2011 6:50:53 PM
Hi Nick,

You could be having problems with a library glitch we had around the time of the release. Please try the following:

(Make sure you have version 2.5.9 on Mac OS X!)

 a) Manually delete the library folder. On Windows typically the "C:\Program Files (x86)\Capture Polar\Library" folder and on Mac OX X the "Macintosh HD/Library/Capture Polar/Library" folder.
 b) Start Capture and allow it to install the default library.
 c) (Optional: download and install the latest library update)

If Capture still crashes, please copy the crash report and send it to me by e-mail!



Regards,
Lars Wernlund, The Capture Team
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 5/5/2011 9:04 PM
 
Lars Thanks That fixed it. Looking forward to playing with new video. Are there any particular codecs that work best? Most of my content is in AIC quicktime
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