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Capture ForumCapture ForumOpen Discussion...Open Discussion...Technical issue...Technical issue...Ion offline editor and OSXIon offline editor and OSX
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 8/26/2010 6:23 AM
 
I am using the Eos family offline editor and having trouble connecting. I have checked my settings in both Capture and the Ion editor no luck.. I am running OSX, and have been able to get it working in PC. Any tips greatfully received.
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 9/1/2010 9:23 AM
 
Hi ferg,

How are you connecting with the EOS on the PC? Have you verified your network configuration on the Mac? You could try all possible options for "Preferred network address" in the "Connectivity" tab in the Capture options.




Regards,
Lars Wernlund, The Capture Team
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 9/1/2010 12:37 PM
 
Thanks for the response Lars, On the PC we used automatic and it worked, on the Mac we tried automatic and airport no luck, tried plugging it in to an ETC network in case it needed to see ethernet to create a feed back loop.. no luck. Just today ETC released the latest version of the Ion Offline editor and unfortunately the same thing, I even tried the compatibility mode with no success...?? thanks in advance ferg
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 9/9/2010 7:02 PM
 
Hi ferg,

I'm sorry to hear it's not working out well. Which network protocol are you relying on to work? As far as I know, the Ion doesn't support CITP, so compatible mode won't make a difference. In that case I suppose you're plannig to use ETC Net technology. Are you using the latest version of Capture? Have you spoken to ETC support?



Regards,
Lars Wernlund, The Capture Team
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 9/11/2010 4:50 AM
 
Hi Lars, I have upgraded to the newest Capture as well as the Ion software. the network protocols are ACN, Net2, ArtNet, I also have checked draft sACN (0.2) I checked with the ETC people who were training at the Sydney Opera House and they felt I was doing it OK. I suspect there is a Mac network thing I should do but have exhausted very trick I know .. haven't given up yet! cheers ferg
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Capture ForumCapture ForumOpen Discussion...Open Discussion...Technical issue...Technical issue...Ion offline editor and OSXIon offline editor and OSX

 
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