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 1/29/2012 5:07 PM
 
ear lars!

thx for providing a student version of capture, this is really great!!!!!
i cant tell how much i apprechiate the support from you!!!

its already installed and runs perfect!
the only thing that isnt working is the connection with the chamsys system!!

i already have installed the demoversion: capture is receiving data correctly and everythin is running!!!
if i switch to the student version nothing is happening!!
it doesnt even get any art net information!
if switch back to the demo version everything works great!
is there any different between the two version in terms of the conectivity? i checked out the downloadsite but there i couldnt find a clue either!!!

what do you think???

with best regards

aaaand: Vänliga Hälsningar

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 1/30/2012 7:55 AM
 
Hi dasgegenlicht,

There shouldn't be any difference between the two, but it's possible that you've found a bug. However, would you please first check;

 a) that you don't have a firewall that is letting only one of them pass through
 b) try restarting the computer and open only the Student Edition (sometimes rapidly shifting between applications can fail because of resources locked in the system)



Regards,
Lars Wernlund, The Capture Team
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